bdm77 Privacy Policy
Your personal information is fully protected with us. This policy explains in detail how bdm77 collects, uses, and safeguards your data.
bdm77's Commitment
bdm77 is a trusted online gaming platform in Bangladesh. We take our users' privacy very seriously. This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect your personal information when you use bdm77's website, services, and related platforms ("Services").
By using bdm77's services, you consent to your information being processed in the manner described in this privacy policy. If you do not agree with any terms of this policy, please refrain from using our services.
This policy may be updated from time to time. We will notify you through appropriate means of any significant changes. The most recent effective date will always be stated at the top of this page.
What Information We Collect
When registering with bdm77 and using our services, we collect the following types of information:
1.1 Information You Provide Directly
When you create an account on bdm77 or use our services, you provide us with certain information directly. This includes:
- Full name and username
- Email address and contact information
- Date of birth (for age verification)
- National ID card or passport number (for identity verification)
- Residential address
- Payment method details for transactions (bKash, Nagad, Rocket, or bank account)
1.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device information
- Browser type and version
- Time spent on the platform and pages visited
- Gaming activity data (bets, win and loss history)
- Transaction history and timestamps
- Information collected through cookies and similar tracking technologies
1.3 Information Received from Third Parties
We sometimes receive information from trusted third parties, such as identity verification agencies, fraud prevention services, and payment processors — always in compliance with applicable law.
Purpose of Information Use
bdm77 uses the information collected for the following legitimate purposes:
2.1 Account Management and Service Delivery
- Creating, verifying, and managing your account
- Confirming your identity and age
- Processing transactions — deposits and withdrawals
- Providing bonuses and promotional offers
- Improving the quality of gaming services
2.2 Security and Legal Compliance
- Preventing fraud, money laundering, and other illegal activities
- Enforcing responsible gaming policies
- Complying with legal obligations and providing required information to regulatory authorities
- Ensuring account security
2.3 Communication and Customer Support
- Providing customer support via live chat and email
- Sending important account-related notifications
- Sending promotional offers and updates with your consent
2.4 Service Improvement
- Analyzing and improving the user experience
- Planning new games and features
- Testing platform performance and security
Information Storage and Security
3.1 Security Measures
bdm77 uses industry-standard technologies and practices to keep your personal information secure. Our security framework includes:
- SSL (Secure Socket Layer) encryption — full protection during data transfer
- Protection of stored data through AES-256 encryption
- Two-Factor Authentication support
- Regular security audits and vulnerability testing
- Firewalls and security layers to prevent unauthorized access
3.2 Data Retention Period
We retain your personal information only for as long as necessary to fulfill the relevant purpose or to meet legal obligations. Even after an account is closed, some information may be retained for a defined period due to legal requirements.
3.3 Response to Data Breaches
If a security breach ever occurs that puts your information at risk, we will notify you as quickly as possible and take the necessary remedial steps in accordance with applicable laws and regulations.
Sharing Information with Third Parties
bdm77 does not sell or rent your personal information. However, in certain circumstances we may share necessary information with the following parties:
4.1 Service Provider Partners
To operate our services, we work with trusted third-party service providers, including payment processors (bKash, Nagad, Rocket, and banking partners), identity verification agencies, and technology infrastructure providers. These partners receive only the information needed to deliver the specific service and operate under strict confidentiality agreements.
4.2 Legal Obligations
Information may be shared with authorities pursuant to court orders, government directives, or the requirements of applicable law. This includes Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance requirements.
4.3 Business Restructuring
In situations such as mergers, acquisitions, or the sale of business assets, your information may be transferred to the relevant parties. In such cases we will ensure the protection of your information in accordance with this privacy policy.
4.4 What We Do Not Do
- We do not sell information to third parties for marketing purposes
- We do not share unnecessary information without your consent
- We do not share gaming activity data with social media platforms
Cookies Policy
bdm77 uses cookies and similar tracking technologies to improve your browsing experience.
5.1 Types of Cookies
- Essential Cookies: Essential for the basic functionality of the platform, such as maintaining login sessions and ensuring security.
- Functionality Cookies: Help remember your preferences and settings, such as language preference.
- Analytics Cookies: Collect platform usage statistics to help improve the quality of our services.
5.2 Cookie Controls
You can control or disable cookies through your browser settings. However, disabling essential cookies may affect some basic functionality of the platform. Cookie management methods vary across different browsers — guidance can be found in your browser's help section.
Your Data Rights
bdm77 believes you should have full control over your personal information. You have the following rights:
6.1 Right to Access
You have the right to know what information we hold about you. You can contact us at any time to request a copy of your personal information.
6.2 Right to Rectification
If your information contains any errors or is incomplete, you can request that it be corrected. We will make the necessary changes within a reasonable time.
6.3 Right to Erasure
In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.
6.4 Right to Object to Processing
You can object at any time to your information being used for direct marketing purposes. In that case we will no longer use the information for that purpose.
6.5 Right to Data Portability
You have the right to receive your own information in a structured, commonly used, and machine-readable format.
To exercise these rights, email us at: [email protected] — or contact us via live chat.
Protection of Minors
bdm77 is operated for users aged 21 and above only. We do not intentionally collect any personal information from minors.
We verify age during the registration process, and if a user is determined to be under 21, their account will be closed immediately and any collected information will be deleted.
If a parent or guardian believes their minor child has registered on our platform, please notify us immediately at [email protected].
Payment Information Security
We take special precautions to protect financial transaction data. Specific security protocols are followed for each of the payment methods supported on our platform — bKash, Nagad, Rocket, and bank transfer.
8.1 Payment Information Processing
- Full card numbers or banking credentials are not stored on our servers
- All financial transactions are conducted through encrypted channels
- Payment processors comply with PCI DSS standards
- Suspicious transactions are automatically flagged and reviewed
8.2 Transaction Limits & Verification
For security, the minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳1,000. Larger transactions may require additional identity verification, which ensures the safety of your account.
Changes to the Policy
bdm77 reserves the right to update this privacy policy as needed. This policy may be revised due to changes in services, technology, or legal requirements.
For any significant changes, we will:
- Post a notice on the main page of the website
- Notify registered users via email
- Update the "Last Updated" date at the top of this page
Continued use of our services after any changes means you have accepted the new policy. You are advised to visit this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
Email Support
Live Chat
Available 24/7 — Support in Bengali
We generally aim to respond to user requests within a reasonable time. Your privacy is our priority.